DESTINATION MANAGEMENT gives notice that all arrangements for transportation or conveyance and or hotel accommodation, are made by them as agents upon the express condition that Destination Management shall not be liable for any injury, damage, loss, accident, delay or irregularity which may be occasioned either by reason of any defect in any vehicle, or through the acts or defaults of any company or person engaged in conveying the passenger or in carrying out the arrangements of the tour or otherwise in connection therewith, or any hotel proprietor or servant.
Such conveying etc., is subject to the laws of the country where the conveyance etc, is provided. DESTINATION MANAGEMENT accepts no responsibility for losses or additional expenses due to delays or changes in train, steamer, motor, air or other services, sickness, weather, strikes, war, quarantine or other causes. All losses or expenses will have to be borne by the passenger. The transportation companies or firms shall be exempt from all liability in respect of any detention, delay, loss, damage, sickness or injury however and by whomsoever caused of whatever kind occurring of or to the passenger at any time when the passenger is not on board a carrier or conveyance used or operated by the transportation companies or firms.
As the arrangements represent a "complete" package, an itemisation of costs will not be rendered or available.
Payment of a deposit indicates your acceptance of these conditions, responsibilities and inclusions.
DESTINATION MANAGEMENT reserves the right to amend, make variations or cancel holidays or any part thereof. The passenger contract, booking form used shall constitute the sales contract.
All tickets, coupons or orders are issued subject to the terms and conditions under which they are offered or supplied.
A deposit of $600 per person must be made at the time of application for a booking. Should the requested reservation not be available this deposit will be refunded.
BALANCE OF PAYMENT
The balance of payment is due in the office of DESTINATION MANAGEMENT no less than 60 days before tour departure unless otherwise specified. Failure by the passenger to pay the balance of payment on or before the correct date may result in the cancellation of that booking. Bookings made within the 60 days prior to departure must be accompanied by full payment.
In the event of the fluctuation in charges including exchange rates, airfares, taxes and other land arrangement costs, the total cost of the tour may be increased without notice. The passenger agrees to pay any such increase before departure from Australia.
DESTINATION MANAGEMENT shall use its best endeavours to ensure that the tours are available as advertised but shall not be liable in any way whatsoever if a particular tour cannot be arranged or if for any reason the number of passengers that can be accepted for a particular tour is limited and a passenger cannot be accepted for a particular tour.
DESTINATION MANAGEMENT reserves the right to cancel any departure in the event of minimum group members not being achieved. In any such instances, passengers will either be offered another group tour toward which all monies paid will be credited, or travel on the same date at an increased fare. Alternatively they may have a full refund.
CANCELLATION & REFUNDS
All claims for "Refund of Money" due to cancellation of a tour by the passenger must be made upon his/her travel insurance policy.
* The deposit payment of AUD$600 is not refundable.
* A cancellation received by DESTINATION MANAGEMENT in writing between 60 days and 50 days prior to departure, will be given a refund of 50% of the total tour package price from DESTINATION MANAGEMENT.
* No refund is available from DESTINATION MANAGEMENT for any cancellation received within 50 days of departure.
The date on which DESTINATION MANAGEMENT receives your written notification of cancellation is the date which is deemed as your date of cancellation.
All passenger documents, tickets and vouchers for the tour services must be sent to DESTINATION MANAGEMENT with your letter of cancellation.
Apart from any cancellation as above, the passenger shall not be entitled to a refund of any monies paid by the passenger for the tour. Please note also that, except in the case of cancellations as above:-
(i) Tour itineraries cannot be altered at passenger's requests, and passengers must travel as a group whilst touring.
(ii) Passengers who do not conform to the itinerary will not be entitled to refunds for parts of the tour missed or not used.
(iii) No allowances or refunds will be made for lost or unused tickets or hotel coupons.
COMPREHENSIVE TRAVEL INSURANCE
It is a condition of joining this tour that all passengers take out full comprehensive travel insurance.
The passenger must obtain a valid passport and the necessary tourist visae.
Baggage allowance is a maximum of 20 kilograms per person. DESTINATION MANAGEMENT is not responsible for luggage whilst on tour.
Accommodation is based on sharing twin rooms unless specified otherwise. On tour programmes to Japan, rooms at some traditional Japanese Inns, in ferry cabins and accommodation on trains is only available on a share basis and sometimes only with 4 people per room. In some locations single rooms do not exist.
THE TOUR PRICE DOES NOT INCLUDE:
Some overseas departure and arrival taxes and airport service charges; travel insurance; charges for excess luggage; personal services, gratuities, porterage , laundry; drinks; meals except as specified; incidental expenses including all communication charges incurred on passenger's behalf and travel arrangements within Australia to/from the departure point.
LAW GOVERNING CONTRACT
This contract shall be construed in accordance with the laws for the time being in force in Brisbane, Queensland, Australia.
P.O. Box 1109, Stafford. Qld. 4053, Australia.
Phone: (07) 3359 6651
Fax: (07) 3359 1263
Highcliff Pty Ltd (Inc. in Qld) A.B.N. 66 010 655 142 Licensed Travel Agent No. TAG87